First time trying out the new agency. Tried texting the number on their web site but never got any replies. Email worked sparsely, but once I got to the location, replies stopped. After waiting 30 minutes, I almost gave up but saw the other reviewers had different numbers in the review. Tried the number and it worked! Communication was very difficult due to lack of English and awkward, but a guy came out to let me in and led me to the room and to Ami. Ami was a real thing but very very reserved and distanced. I was excited at the chance to meet a Japanese and brush up my broken Japanese, but she obviously had some issues against Asians and Japanese and told me to not to use Japanese through her translation app. Things got better as the session went on, but I prolly won't repeat. More details in VIP.