I'm a total Newbie, this was my first provider - cherry has been popped.
Based on what I have learned so far by reading the posts here, it was a standard arrangement. Being new and not having any references, I filled the form on the Agency's Website and submitted my info - not super happy about sending my Personal info, but I do understand why it needs to be done. I did not have the luxury of time since my travelling SO was due back in a few days. I appreciate that they saw me on short notice.
Received an email from Pete asking at what time at would like so see her, a few emails later and we were set for that afternoon. Two hours beforehand I received email with address and partial instructions to call once parked (good, safe location - park by leasing office). Lots of people around at the time. Made the call and got directions to apartment, where the door opened...
It is perhaps hard for me to fairly rate her (since I do not have any other Provider as a point of comparison), but I think she did a good job - albeit a bit mechanical in her set routine. I do not think the picture is her, however she was fine and I could repeat. VIP's read on...