Vivian Reviews

Reviewers find that Vivian is easy to set up and appreciate the pleasant phone voice, indicating a user-friendly initial experience. However, the service quality is perceived as mediocre, with complaints about constant upselling, which detracts from the overall satisfaction. The lack of clear positives or negatives in the reviews suggests a neutral sentiment surrounding the service. While some aspects are commendable, the upselling practices may leave customers feeling frustrated. Overall, the mixed feedback indicates that Vivian has room for improvement in service delivery and customer experience.