I usually arrange things farther in advance, first contact with email, follow up with a phone call to make an appointment, confirm on the day, etc. But I know I can often have time available unexpectedly so I always have a couple of tried and true favorites' phone numbers in my auto dialer and also a couple of interesting untested as of yet women's numbers in the phone also. That was how I happened to call and find that Kirsten was available on relatively short notice. She was easy to set up with, standard procedure, and when she opened the door, like others said, I was happy to see a smiling, friendly, and very attractive African American woman welcoming me into her cozy studio. A great massage experience!