Used this agency often, so making an appointment was very easy. However, the morning of my scheduled meeting with QT the agency's phone was not working. After trying numerous times I emailed them and concluded that I was not destined to meet QT that day. Finally, about a half an hour after my scheduled appointment the agency contacted me and apologized for their phone problem.QT was available, but I was getting close to a scheduled business meeting. However, since I was in the area I decide on a "quickly" visit, something I have never done before. I enjoyed meeting QT and wish I was able to spend more time with her. The session was complete and satisfying, but rushed. Not her fault.