I saw some good reviews with this agency with a central location in Van Nuys right near the airport. I did all communicating by text. I wanted a certain provider but agency lady said she was not available and texted photos of 3 that were. So that was first setback. When I got to the address, it is right across from the golf parking lot so that was no problem. However, setback two came when I had a text that agency lady not able to get thru to provider I picked. She said Naia was available. So I walked toward entrance and able to get into complex because gate was open. As I walked to room, I saw a gorgeous young woman leaving. I should have stopped and got her name. I walked instead and agency woman introduced me to "Naia." As one reviewer mentioned, the provider you see is not the gorgeous Naia in the photos on website. Not that she is bad, just not the slim figure and great face. So goes it. I think the agency puts up bogus photos and switches names so can't rely on that.