She was very nice over the phone, and extremely discreet. As always, she'll give you a general cross-street address, and then more specifics as you near. She made sure I was not and undercover, and I returned the question. She had a friend she roomed with, also a provider, who would have left us alone if it had been warmer. But they asked if it was okay if she stayed in the restroom while we visited, and that was fine with me. Their hotel was not luxury, but it wasn't a trashy, seedy area either. I felt comfortable, and they treated me with friendliness and a comforting attitude.