I was really looking forward to seeing Serena after noticing her reviews and web site through TER. My wife and I had scheduled a visit to my favorite hobby city (and one of my favorite cities overall), Toronto, and had scheduled a date for back to back nights with Serena and another provider. Serena was on the second night, and she ended up cancelling the morning of the appointment due to personal reasons. We were somewhat disappointed, but thanked her for letting us know and expressed an interest in booking our next time in town. I ended up taking another trip that way three weeks later, and emailed her to set up an appointment, and she was very communicative and seemed eager to get together. I really enjoyed reading her twitter posts and her web site photos and description are nice, informative and well done. She arrived at my room right on time with a light tap and I showed her in to a nice kiss and hug. She was tall, athletic and attractive with very big, almond shaped eyes and wearing a knee length, blue dress. I thought she was slightly less attractive than the image I had imagined from the web site, but she was attractive, nonetheless. We chatted for a few minutes after I got her a water and we hit it off quite well. I truly enjoyed myself for about the first 35-40 minutes of our time together, and then things turned awkward and it did not end well. I will not repeat, although based on her reviews, this may be a huge case of YMMV, in fairness. I will do my best to fairly describe my experience as I don't want to prejudice the decision of someone who is reading this as others may not share my experience, obviously, but her demeanor is not for me.